Our offices are located at 326 Somerset Street West, in downtown Ottawa, in the National Capital Region consisting of the cities of Ottawa, Ontario, and Gatineau Québec. The Canadian Intellectual Property Office (CIPO), the government agency responsible for administering the greater part of Canada’s intellectual property regime, and home to the Patent and Trademark Offices, is a short distance away in downtown Gatineau, Quebec. We therefore have easy access to CIPO’s extensive official paper records which include much information that is still unavailable online, and its exclusive on-site databases whenever necessary. Over the years, we have also been able to develop close personal contacts with the Office staff.